First Responders
Dr Paul Duignan
You can always find this page at PaulDuignan.consulting/firstresponders
Supportive elements
Personal characteristic responses - such as optimism, self-efficacy, self-esteem
Condition resources - such as organisational support, home support, camaraderie, advice, good working conditions
Energy resources - such as physical health, time, money
Object resources - such as a car, house etc.
Sattler et al. (2014) quoted in Darby (2019) p. 45.
Coping mechanisms
Active coping planning
Positive reframing
Acceptance
Humour
Religion
Emotional support
Te Whare Tapa Wha
Spiritual
Mental and emotional
Physical
Roots and land
Family and social
Less useful
Alcohol and drug misuse
Denial
Venting
Behavioural disengagement
Self-blame
Skeffington et al. (2017) quoted in Darby (2019) p. 24-25.
Work stresses
Interpersonal conflicts with colleagues and or supervisors
Role conflicts
Time pressures and work overload
Issues related to career development and lack of job security, as well as under/over promotion
Lack of involvement in decision-making, or organisational climate and structure.
Lewis (2014) quoted in Darby (2019) p. 42.
Interventions
Debriefing
Introduction phase – Team members introduce themselves and describethe debriefing process.
Facts phase – Helps participants to begin talking about what they did at the incident.
Thoughts phase – Participants are asked to share what they thought when they realised what was happening at the incident.
Emotions phase – This reaction phase is the heart of the debriefing. It focuses on the impact on the people involved and feelings of anger, frustration, sadness, loss and confusion are sometimes discussed.
Assessment phase – People are asked to reflect on their feelings at the time of the incident, and to describe any symptoms or signs of stress they areexperiencing.
Teaching or education phase – People are provided an opportunity to help them understand that any symptoms experienced are common reactions to the event.
Re-entry phase – Participants are able to ask questions or make final statements. There is a summary of what was discussed and any next steps were identified.
Critical Incident Stress Debriefing (CISD) New Zealand Fire Service (2014) p.7 quoted in Darby (2019).
Terms
K41 - a fatality has occurred.
Purple call - life threatening.
Please note when you are doing any type of psychological or self-development work, if you find yourself feeling overwhelming emotions, troubling thoughts or actions, you need to talk to a health professional.
Copyright Dr Paul Duignan 2020.